The congress passed the Disability Discrimination Act in 1995. One of the sacred sounds provisions of that act took effect on October 1, 1999 which requires all service providers to provide help and special attention to people with disabilities. On 2010, it was replaced by the Equality act which reinforces the existing provisions of the Disability Discrimination Act. People with visual impairment has a great need for public utilities just like everybody else, but there should be extra help to assist them in reading their bills and other printed documents, and that need is not being implemented by most companies. The Equality Act mandates all companies providing goods and singing bowls by crystal services to provide additional resources so that people with disabilities can enjoy their products or services better, and one of those services included is the bills and other printed materials converted to Braille text. To date, almost ninety percent of American companies have already complied and are currently providing these sacredcrystalsngingbowls services to the public to better serve the visually impaired individuals. The reading and writing device used by the visually impaired is Braille, named after its Frenchman inventor, Louis Braille in the eighteenth century. This was inspired on the method developed by Charles Barbier in response to Napoleon’s demand for a silent, light-free form of code that soldiers could use at night. The Braille consists of six embossed dot positions in a rectangular column of three dots─and this makes it different from Barbier’s system. The best crystal singing bowls dots are embossed or raised, so the reader can feel them with his or her hands. The process of converting written text into Braille was once time-consuming and laborious; now it’s much easier through the help of technology. A lot of companies have adapted innovative computer technology for an efficient processing time, accuracy of work, and cut costs on labor expenses associated with transcription. A company can forward its documents to a service provider who carefully transcribes each letter into its Braille equivalent. The providers also make sure that the text is transcribed accurately. In addition to IT specialists, dedicated Braille specialists are often on staff to ensure the quality of the transcription. Pursuing a career as a Braille specialist requires study and certification due to the nuances of grade 2 Braille. In order to help public utility companies comply with laws regarding the rights of the visually-impaired, there are several different firms that offer Braille transcription using advanced computer technology at an affordable cost while ensuring high-quality of transcription. These services ensure that the visually impaired are able to communicate with public utility companies and pay bills on time.